Support

Need help with RepReel? We're here for you. Reach out and we'll get back to you as soon as possible.

Email Us

For general questions, bug reports, feature requests, or account help — email is the fastest way to reach us.

Frequently Asked Questions

How do I import a workout video?

Open RepReel and tap the import button, then paste a URL from YouTube, TikTok, or Instagram. You can also share directly from those apps to RepReel using your device's share menu.

What platforms are supported?

RepReel supports importing from YouTube, TikTok, and Instagram. We extract metadata and analyze the workout content using AI.

How do I cancel my subscription?

Go to your device's Settings > Apple ID > Subscriptions (iOS) or Google Play > Subscriptions (Android) and cancel RepReel. Your premium access continues until the end of your billing period.

How do I delete my account?

You can delete your account from the Profile tab in the app, or visit our Account Deletion page. All your data will be permanently removed within 30 days.

Is my data safe?

Yes. We use encrypted connections, secure authentication via Apple Sign-In, and never sell your personal data. See our Privacy Policy for full details.

We typically respond within 24 hours on business days.