Privacy Policy

Last updated: October 22, 2026

RepReel ("we," "us," or "our") operates the RepReel mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

1. Information We Collect

Account Information

When you create an account using Sign in with Apple or Sign in with Google, we receive:

  • An account identifier from Apple or Google (a unique token)
  • Your name (if you choose to share it)
  • Your email address (with Apple, you can share an Apple relay email instead)

Profile & Fitness Data

During onboarding and app usage, you may provide:

  • Fitness goals, experience level, and workout preferences
  • Body measurements (height, weight) if voluntarily provided
  • Injury information and available equipment
  • Workout logs, exercise history, and progress data

Imported Content

When you import workout videos, we process:

  • Links to the videos you import, and information about those videos such as the title, creator, caption, and thumbnail
  • The video content, which we process temporarily to analyze the workout and do not keep after the import is complete
  • Short exercise clips and images taken from the video, which are stored with your workout so you can see each move
  • Screenshots or photos you choose to import, which are stored with the workout they produce

Device & Usage Data

  • Device type, operating system version, and timezone
  • Push notification tokens
  • App usage analytics (screens viewed, features used)
  • Error and crash reports
  • Advertising attribution data, such as campaign parameters, referral identifiers, and App Store outbound clicks

2. How We Use Your Information

  • Provide the Service: Import and analyze workout videos, build personalized plans, track your progress, and deliver push notifications.
  • AI Analysis: We use artificial intelligence services to analyze the content you import and turn it into a structured workout. Content is shared with these services only to produce your workout.
  • Improve the App: We use analytics linked to your account identifier, not to your name or email, to understand how features are used and to fix bugs.
  • Communications: Send workout reminders, progress updates, and important service notifications based on your preferences.
  • Subscription Management: Process and manage your subscription.
  • Refund Requests: Help Apple decide a refund request you make, as described in Refund Requests to Apple.

3. Third-Party Services

We work with trusted service providers who help us operate RepReel, each bound by its own privacy and security commitments. Depending on the feature, they may include:

  • Hosting and storage providers, which store your account, workouts, plans, and the clips and images saved with them.
  • Artificial intelligence providers, which analyze the content you import to produce your workout.
  • Sign-in providers (Apple or Google, as you choose), which confirm your identity.
  • Payment and subscription providers, including the App Store, which process and manage your subscription.
  • Analytics and error reporting providers, which help us understand how the App is used and fix problems. This data is linked to an account identifier, not to your name or email.
  • Advertising and attribution partners, which help us measure our marketing. They receive limited visit, click, device, and campaign information. We never share workout content, injury information, health data, or your onboarding answers with them.
  • Notification providers, which deliver push notifications to your device.

We share only what each provider needs to perform its service for us. When you ask Apple for a refund, we may also share limited information with Apple, as described in Refund Requests to Apple. We may also disclose information when required by law or to protect the rights and safety of our users and RepReel.

We do not sell your personal information to any third party.

4. Refund Requests to Apple

Purchases in the App are made through the App Store, so refunds are decided by Apple. When you ask Apple for a refund, Apple may ask us for information to help it decide your request. When it does, we may share the following with Apple, directly or through our subscription provider:

  • Information about your purchase, such as whether it was delivered and working, and whether you had a free trial or information about how the App works before you paid
  • Information about how you used the App, such as whether you imported or completed workouts after you were charged
  • Our preference on whether Apple should grant the refund

We share this information only to help Apple decide your refund request, and only when Apple asks for it. We do not share your workout content, body measurements, injury information, or onboarding answers for this purpose. Apple makes the final decision and handles the information it receives under the Apple Privacy Policy.

Your consent. By using the App and making purchases in it, you consent to our sharing this information with Apple when you request a refund. You can withdraw your consent at any time by emailing support@repreel.app. We will then stop sharing this information for any refund request you make after that. Withdrawing your consent does not stop you from asking Apple for a refund.

To access or delete the information Apple holds about a refund request, contact Apple at privacy.apple.com.

5. Data Retention

We retain your personal data for as long as your account is active, or as needed to provide the service and meet our legal obligations. Workouts, plans, and the clips and images saved with them remain available to you until you delete them or delete your account. Usage and analytics data is kept only as long as it is useful for improving the App. Video content processed during an import is not kept after the import is complete. A workout you share stays available at its link until you delete your account.

6. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections, secure sign-in, and access controls. However, no method of electronic transmission or storage is 100% secure.

7. Your Rights & Choices

  • Access & Export: You can view all your workout data, plans, and profile information within the App at any time.
  • Correction: You can update your profile and fitness information directly in the App.
  • Notification Preferences: You can control which notifications you receive in the App's notification settings.
  • Refund Information: You can withdraw your consent to our sharing refund information with Apple at any time (see Refund Requests to Apple).
  • Account Deletion: You can delete your account and all associated data from the Profile tab in the App, or by visiting our Account Deletion page.
  • Deleting a Workout: You can delete any workout in the App, which removes it and the content stored with it, except for a copy you have shared (see Data Retention).
  • Data Deletion: When you delete your account, your personal data, workouts, plans, history, and shared workout links are permanently removed from our systems within 30 days, and we ask our service providers to delete the records they hold for your account.

8. Children's Privacy

RepReel is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy in the App or on our website with an updated "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

support@repreel.app